Online Therapy

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Online Therapy During Covid


If you’re reading this you might be wondering if a video appointment might work for you.

While our office is currently closed to in person appointments, we are open for new clients through video sessions. Many people may prefer an in person meeting, and we will be excited to open our offices back up to in person appointments when the current crisis is past. In the meantime, we are available for clients via video appointments.

We hope to answer your questions here, but if you have more, please reach out! We’d love to chat with you about our experience with video appointments.

What is telehealth?


Through audio and video over the internet, you can “meet” with your clinician from another location. It goes by many names, for example “telemental health” or “telemed.” We’ve decided to use the words video appointments.

We have always had video appointments available, as needed or preferred.

Recently we have expanded our training and capacity to meet via video to continue to continue to serve our clients during the COVID-19 outbreak. We are committed to doing our part to both offer support and keep our clients and community safer.

Do video sessions really work?

The field of research on therapy conducted via video tells us that it has a similar impact as therapy conducted in person. Our experience is that we are able to conduct productive sessions with both new and existing clients via video. Folks who have had video sessions with us have provided feedback that the appointments are useful.

What technology do I need for video therapy?


You will need a device that connects to the internet and has audio and video capability. This could be a:

  • Desktop computer with a webcam and speakers.
  • Laptop Computer with built-in webcam and speakers
  • Smartphone (you will need to download and/or login to the Hangouts Meet App)
  • Tablet Device with built in webcam and speakers (you will need to download and/or login to the Hangouts Meet app)

Is telemental health private?


True North Psychology, PC has a Business Associate Agreement (BAA) in place with Google which assures information will be treated in a manner consistent with HIPPA standards.

Your call is private and confidential just as sessions in the office are.

There are some exceptions to confidentiality, which are covered in the consent documents and will be reviewed with you by your therapist. There are also some different risks and benefits to telemental health, so please make sure to review the informed consent for telemental health and ask your clinician any questions you have!

Give us a call or book a free consultation today!